Contact Us

At Sunmark Credit Union, we're here to serve you. Whether you have a quick question, need help with your account, or want to share feedback, we want to hear from you!

Below are the best ways to get in touch with us along with who to contact based on your needs.

Member Solutions Center: Here to Help with Your Everyday Banking

Our Member Solutions Center is your first stop for account support, questions, general assistance, and complaints. Our team members are located locally at Sunmark Credit Union headquarters in Latham, NY.

We can help with:

Account balances and transaction inquiries
Online and mobile banking support
Loan application and status updates
Card issues or replacements
Transfers, payments and more

Phone: 866-SUNMARK (866-786-6275)

Email: memberservice@sunmark.org

Live Chat: available Monday and Tuesday 8AM - 5PM, Wednesday 9:30AM - 5PM, Thursday and Friday 8AM - 6PM, and Saturday 9AM - 1PM

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