Please be aware that several financial institutions are experiencing an increase in fraudulent activity. Criminals are using phone calls, text messages, social media and email to impersonate businesses (including Sunmark) as a means of stealing personal information from our members. Some of these methods have become very sophisticated, mimicking legitimate communications from financial institutions, and are quite challenging to identify as scams. Sunmark will never ask for your personal or account information (including passwords) via email, text message, or phone call. When in doubt, please call us directly at 866-SUNMARK.

During this time, card and PIN are required to access your account via the Sunmark myTMs. Please insert your card and follow the on-screen prompts.

Log Into Online Banking

Contact Us

The Member Solution Center and its employees are located at the Sunmark headquarters in Latham, NY.

866-SUNMARK (866-786-6275)

member SOLUTION CENTER AND CHAT HOURS

Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 9:30am – 5:00pm
Thursday: 8:00am – 6:00pm
Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED

Solution Center and Chat closed? Shoot us an email and we will reply back as soon as possible!

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