As fraudsters continue to develop new scamming strategies, Sunmark is reminding members to stay vigilant when receiving phone calls, texts, and/or email communications from someone claiming to be Sunmark. If you're not certain that you're speaking with someone from Sunmark, stop all communication and contact us at 866-SUNMARK to confirm.

 Sunmark will never ask for your personal account information (including passwords) via email, text message, or phone call.
Learn more about protecting yourself from fraud.

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Contact Us

The Member Solution Center and its employees are located at the Sunmark headquarters in Latham, NY. 

866-SUNMARK (866-786-6275)

member SOLUTION CENTER AND CHAT HOURS

Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 9:30am – 5:00pm
Thursday: 8:00am – 6:00pm
Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED

Solution Center and Chat closed? Shoot us an email and we will reply back as soon as possible!