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Careers

Why Work at Sunmark?

Sunmark employees enjoy an excellent benefits package, including:

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Competitive Salaries

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Incentive Programs

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Retirement plans with
employer match

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Comprehensive Medical, Dental, and Vision benefits

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Paid leave and work / life programs

"We can wear jeans every day."

Meetings are always entertaining. Annual parties/gatherings are always fun and a good opportunity to meet everyone.

- Rachael, Quality Control Specialist

Open Positions

When you find a position that interests you, click "Apply Now" to email us your resume to get started.

Credit Consultant (Call Center)-Consumer Loan Underwriting-Latham, NY

Our Call Center in Latham, is looking for a new team member. The primary purpose of this position is to interviews loan applicants to inform members of current rates, policy requirements, and the lending services offered by the credit union.  Receives and underwrites loan applications.  Reviews, evaluates, and renders decisions on loans.  Ensures that all loan applications are thoroughly reviewed, including credit bureau reports, with the intent of maximizing approval options, including cross-sell opportunities. Communicate decision to branch personnel or member.

 Competitive hourly wage plus an incentive program based on attainment of sales goals.               

Call Center Business Hours: (Must have availability to work within the hours listed)

Monday, Tuesday 8-5pm, Wednesday 8/9:30-5pm, Thursday & Friday 8-6pm, Saturday 9-1pm.

The ideal candidate will have prior banking experience with demonstrated sales ability. Excellent communication skills a must. Prior experience with lending/reviewing credit reports preferred.

click "Apply Now" to email us your resume to get started

Latham, NY

IT Security Analyst-Latham, NY

Sunmark’s Information Technology team is Growing!

The primary function of this position is to assist in the daily operational responsibilities related to Sunmark Credit Union’s Information Security Program. Perform regular system tuning and maintenance of Sunmark’s Syslog (SIEM) systems and other security systems.  Assist with design of security logging, monitoring, and alerting environment.  Assists with improving  security control environment based on audits, assessments and NIST guidance. Act as a liaison and communicate technical settings, security improvements and control changes, vulnerability, and penetration testing.  Manage the email phishing system, Service Desk phishing tickets and user training.  Assist with the development of  Data Security and Privacy policies as well as security controls.  Work with the AVP of Information Security to monitor information security trends and emerging security threats and suggest changes to policy, procedures, and tools. Conduct research on emerging products, services, protocols, and standards in support of security enhancement and development efforts. Works on Nights/Weekend/Month-End on an as-needed basis.

The ideal candidate will have a degree in IT/Computer Science/Cyber Security. Must have a minimum of three years of Information Security career experience working in an Information Security-related role.  Experience with enterprise Data Loss Prevention and Risk Assessment activities. Experience with Internal/External Penetration testing and/or vulnerability testing is a preferred along with training (CompTIA Security+, SSCP, GISF).

 

click "Apply Now" to email us your resume to get started

Latham, NY

Member Service (Call Center)-Latham, NY

Our Call Center, located in our Administrative Offices, 1187 Troy Schenectady Road, Latham, is looking for a new team member.

Business Hours: (Must have availability to work within the hours listed) If an employee is scheduled for a Saturday, a half or full day will be given during the week to meet the 40 hour work week schedule.

Monday-Wednesday 8-5pm, Thursday & Friday 8-6pm, Saturday 9-1pm.

The primary purpose of this position is to efficiently provide member access and information about all credit union services while responding to questions, concerns, and complaints in a blended contact center environment, consisting of phones, interactive video and eBusiness interactions.  Accurately processes daily transactions, loan payments, cash advances, insurance and credit card payments.  Conducts consumer loan closings, secures required papers, explains all legal documents, and reviews documentation for accuracy. Attains established group and individual key sales results on products and services as assigned on a monthly basis.

The ideal candidate will have a High school graduate or GED or higher plus prior customer service experience and demonstrated sales ability. Must have excellent communication skills, multitask well and have strong attention to detail. 

 

click "Apply Now" to email us your resume to get started

Latham, NY

Member Service (Teller) Brunswick, NY

Our Brunswick branch, located on Hoosick Street is hiring!

The primary purpose of this position is to provide WOW service while accurately processing transactions daily and researching member questions as needed. Member Service staff cross-sell all credit union services to qualified members whenever possible while attaining established goals.

Branch hours: Must have flexibility to work Monday-Friday, rotating Saturdays with option for time off during the week. Actual shift may vary based on branch opening/closing/balancing needs.
      
The ideal candidate will have a High School/GED or higher plus prior customer service experience, ability to build relationships with our members, acclimate to new technology and strong attention to detail.

click "Apply Now" to email us your resume to get started

Brunswick, NY

Member Service (Teller) Delmar, NY

Our Delmar branch is hiring!

The primary purpose of this position is to provide WOW service while accurately processing transactions daily and researching member questions as needed. Member Service staff cross-sell all credit union services to qualified members whenever possible while attaining established goals.

Branch hours: Must have flexibility to work Monday-Friday, rotating Saturdays with option for time off during the week. Actual shift may vary based on branch opening/closing/balancing needs.
      
The ideal candidate will have a High School/GED or higher plus prior customer service experience, ability to build relationships with our members, acclimate to new technology and strong attention to detail.

click "Apply Now" to email us your resume to get started

Delmar, NY

Member Service (Teller) Guilderland, NY

Our Guilderland branch is hiring!

The primary purpose of this position is to provide WOW service while accurately processing transactions daily and researching member questions as needed. Member Service staff cross-sell all credit union services to qualified members whenever possible while attaining established goals.

Branch hours: Must have flexibility to work Monday-Friday, rotating Saturdays with option for time off during the week. Actual shift may vary based on branch opening/closing/balancing needs.
      
The ideal candidate will have a High School/GED or higher plus prior customer service experience, ability to build relationships with our members, acclimate to new technology and strong attention to detail.

click "Apply Now" to email us your resume to get started

 

Member Service (Teller) Rotterdam, NY

Our Rotterdam branches on Princetown Road and Altamont Ave are hiring!

The primary purpose of this position is to provide WOW service while accurately processing transactions daily and researching member questions as needed. Member Service staff cross-sell all credit union services to qualified members whenever possible while attaining established goals.

Branch hours: Must have flexibility to work Monday-Friday, rotating Saturdays with option for time off during the week. Actual shift may vary based on branch opening/closing/balancing needs.
      
The ideal candidate will have a High School/GED or higher plus prior customer service experience, ability to build relationships with our members, acclimate to new technology and strong attention to detail.

click "Apply Now" to email us your resume to get started

Mortgage Operations Specialist-Latham, NY

Sunmark’s Mortgage Team is Growing!

This position is located at our Administration Building, 1187 Troy Schenectady Road in Latham.

The primary responsibility of this position is to assist in training all mortgage and home equity employees.  Improve learning effectiveness by helping to collaborate and develop new approaches and best practices. Prepare training materials and coordinate scheduling new hire training. Assess the impact of training programs.

The ideal candidate will have 3+ years’ working in the mortgage industry.  Prior experience within a training capacity, preferred. Exposure to the lending platform (Mortgagebot) is helpful in addition to Word, Excel, Outlook. Strong communicator, well organized and attention to detail are essential.

click "Apply Now" to email us your resume to get started

Latham, NY

Mortgage Originator (Outside Sales), Latham, NY

Sunmark’s Mortgage Department is GROWING!

We offer Fixed Rate, ARMs, SONYMA, FHA, VA/USDA, Construction and end loans, 203k etc.

The primary responsibility of this position is to develop relationships with outside leads of the credit union to increase mortgage purchase and refinance applications. 

INTRODUCTORY SALARY while ramping up mortgage volume, staff would receive bi-weekly compensation plus any commissions earned.   Upon completion of that time, the compensation plan will change to commission minus a bi-weekly draw.  Commission will be paid on all leads however the main focus is on self-generated leads. Eligible for annual loan volume bonus based on the calendar year.

Candidates must have willingness to work flexible hours, including evenings and weekends and able to travel to all branches and outside mortgage locations when needed. Reliable transportation including a valid NYS Driver’s License.

Knowledge and Skill Requirements: Prior mortgage experience with demonstrated ability to meet or exceed sales goals. Computer proficiency in Microsoft Word and Outlook. This position requires excellent communication and time management skills. 

click "Apply Now" to email us your resume to get started

 

Property and Casualty Insurance Producer- Latham, NY

Auto, Home, & Business Insurance Producer

Are you an Insurance Producer looking to build a book of business for the long term?

SIS Insurance is looking for a new team member.  This position is eligible to be remote after a specific duration for training purposes. Must be able to travel to the Sunmark branches as needed to service the membership.

This position includes a base salary, commissions on new and renewal business, yearly contingency bonus as well as eligibility for Health, Dental, 401K with match, Pension, Tuition Reimbursement, Flex Spending, Long Term Care & Life Insurance. License renewals and mileage reimbursement will be included.

Summary:

·       Producer will work from 2,000 yearly warm insurance leads.

·       Producer is supplied with support to pre-screen leads and service book of business

·       Provided with all the tools to be successful (Cell Phone, Laptop, Desk Space at every branch).

·       Able to write Auto, Home, and Business from a pool of over 40,000 members.

 

If you are a strong sales orientated person, this position is for you.

Requirements:

High Energy, hard working, Current NY State Property & Casualty License in good standing, Minimum 2 years’ sales experience in the independent agent system, Strong communication and interpersonal skills are a must. 

 

 click "Apply Now" to email us your resume to get started

Sunmark Credit Union is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.