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Careers

Why Work at Sunmark?

Sunmark employees enjoy an excellent benefits package, including:

Competitive Salaries

Comprehensive Medical, Dental, and Vision benefits

Paid leave and work / life programs

Open Positions

To apply for any of the positions below, please:

  • Draft an email and place the position title in the subject line,
  • Attach your resume (.pdf or .doc formats), and
  • Email everything to careers@sunmark.org.
Member Relationship Representative - Mohegan Lake

Full Time - Mohegan Lake, NY

People Helping People, that is what Sunmark Credit Union is all about! We are looking for a new team member who can offer exceptional customer service, a positive attitude, and a desire to learn and grow.

We are hiring Member Service staff for our Mohegan Lake, NY financial center, located at 3563 Mohegan Ave. Must be able to travel to our Latham, NY office (3 days) as part of the new hire training.

Starting pay, $23-24/hr based on experience

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services. Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines. Accurately processes transactions as required. Receives loan payments, processes cash advances and transfers, redeems bonds and processes insurance payments. Processes transfers and credit card payments. Performs vault management inclusive of verifying cash shipment under dual control, balancing, settlement and cash management of the financial center. Serves members by providing product and advisory information. Researches and solves member questions, problems, and complaints. Assist Management in maintaining our culture while achieving department sales goals. This includes, but is not limited to onboarding initiatives, outbound calls, attendance at community events and site visits to Community Business Partners. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.

Candidates should have a high school graduate/equivalent or higher with prior cash handling and customer service experience. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.

Assistant Financial Center Manager - Schenectady

People Helping People, that is what Sunmark Credit Union is all about!

We are looking for a new team member who can offer exceptional customer service, a positive attitude, and a desire to learn and grow.

We are hiring an Assistant Manager for our 1616 Broadway, Schenectady financial center.

Starting pay, $60-65k based on experience.

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

The primary responsibility of this position is to assist the Manager in ensuring that the member service line is run in an efficient and productive manner, while maintaining compliance with overall credit union policies and procedures. Promotes and participates in a sales and service culture consistent with the credit union’s mission of exceeding member expectations. Serves as a leader and role model to member service staff, effectively creating a high quality work environment where they are motivated to perform at their highest levels. Provides leadership and enhances, develops, implements, and/or enforces policies and procedures that improve the overall operation and effectiveness of the branch.

Candidates should have a high school diploma/equivalent or higher plus prior experience in a financial institution. Supervisory experience and exposure to the Teller function to become familiar with routine policies, procedures and terminology is preferred.

Member Relationship Representative - Glenville

Full Time - Glenville, NY

People Helping People, that is what Sunmark Credit Union is all about! We are looking for a new team member who can offer exceptional customer service, a positive attitude, and a desire to learn and grow.

We are hiring Member Service staff for our Glenville, NY financial center, located at 251 Saratoga Road.

Starting pay, $19-20/hr based on experience

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services. Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines. Accurately processes transactions as required. Receives loan payments, processes cash advances and transfers, redeems bonds and processes insurance payments. Processes transfers and credit card payments. Performs vault management inclusive of verifying cash shipment under dual control, balancing, settlement and cash management of the financial center. Serves members by providing product and advisory information. Researches and solves member questions, problems, and complaints. Assist Management in maintaining our culture while achieving department sales goals. This includes, but is not limited to onboarding initiatives, outbound calls, attendance at community events and site visits to Community Business Partners. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.

Candidates should have a high school graduate/equivalent or higher with prior cash handling and customer service experience. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.

Member Relationship Representative - Hudson

Full Time - Hudson

People Helping People, that is what Sunmark Credit Union is all about!

Our Hudson team, located at 207A Green Street is hiring! Must be able to travel to our Latham office for training.

Starting pay, $19-20/hr based on experience.

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services. Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines. Accurately processes transactions as required. Receives loan payments, processes cash advances and transfers, redeems bonds and processes insurance payments. Processes transfers and credit card payments. Performs vault management inclusive of verifying cash shipment under dual control, balancing, settlement and cash management of the financial center. Serves members by providing product and advisory information. Researches and solves member questions, problems, and complaints. Assist Management in maintaining our culture while achieving department sales goals. This includes, but is not limited to onboarding initiatives, outbound calls, attendance at community events and site visits to Community Business Partners. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.

Candidates should have a high school graduate/equivalent or higher with prior cash handling and customer service experience. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.

Member Resolution Specialist

People Helping People, that is what Sunmark Credit Union is all about!

Our Member Resolution (Collections) team is hiring at our Latham office, 1187 Troy Schenectady Road. Typical hours are Monday-Friday, 8-4:30pm.

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Salary range, $22-24/hr based on experience.

The primary function of this position is to oversee the delinquent loan accounts, credit card accounts and fraudulent share accounts of the credit union, to take action for ensuring prompt collection of past due moneys. Utilizes various means of contact such as telephone, letters, and notices to communicate with delinquent loan members. Documents all actions taken, such as member contact and alternative payment arrangements in the appropriate records of the credit union. Meets with members to discuss problems with delinquent accounts and to determine appropriate action to bring the account current. Composes effective collection letters to send to members with delinquent loans and performs skip-tracing activities on certain members. Utilizes methods of collection under the terms of the loan contract such as extension agreements, repossession of collateral and foreclosure action when other methods fail. Handles all levy and restraining notices and informs member of such action. Reviews credit union records and transactions to resolve misapplied payments and research account transactions to assure proper credit. Handles all deceased members’ accounts. Receives paperwork pertaining to deceased members’ accounts and reviews paperwork for final resolution regarding distribution of funds, loans, etc. Processes disability claims. Processes bankruptcy notices, accounts. Orders and processes repossessions.

Candidates should have a High School diploma/equivalent or higher plus a minimum of two years of experience with credit analysis, loan interviewing or collections. Ability to work well under pressure and meet deadlines. Computer proficiency with Word, Excel and Outlook. Ability to communicate effectively and professionally.

Regional Member Relationship Representative II

People Helping People, that is what Sunmark Credit Union is all about! We are looking for a new team member who can offer exceptional customer service, a positive attitude, and a desire to learn and grow.

We are hiring a regional member service float for our capital region financial centers. Must have reliable transportation.

Starting pay, $21-24/hr based on experience.

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services. Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines. Accurately processes transactions as required. Receives loan payments, processes cash advances and transfers, redeems bonds and processes insurance payments. Processes transfers and credit card payments. Performs vault management inclusive of verifying cash shipment under dual control, balancing, settlement and cash management of the financial center.

Serves members by providing advanced consumer account information including IRA, Trust, Estate and Business accounts. Researches and solves member questions, problems, and complaints. Assist Management in maintaining our culture while achieving department sales goals. This includes, but is not limited to onboarding initiatives, outbound calls, attendance at community events and site visits to Community Business Partners. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy. Achieves and maintains designation as Notary Public and provides notary services as requested.

Candidates should have a high school graduate/equivalent or higher with a minimum of one year sales/customer service experience. Prior banking experience preferred. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.

*NMLS certification obtained within 6 months of employment.

Overdraft Privilege Advisor

People Helping People, that is what Sunmark Credit Union is all about!

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Sunmark is hiring an Overdraft Privilege Advisor to join our Call Center. This position is located within our Latham office, 1187 Troy Schenectady Road.

Hours: Monday-Friday 8-5pm. Occasional evenings and Saturday’s as needed.

Starting Pay: $21-22/hr based on experience.

The primary purpose of this position is to assist the Overdraft Privilege Team Lead to review and manage accounts and relationships that go into overdraft within established overdraft limits. Collect outstanding overdraft amounts within specific time frames and specific amounts and will manage the placement of accounts into and removal from the overdraft privilege program within company guidelines. Educate members in ways to manage their account effectively, advises members of credit union programs available to improve their financial position.

Candidates should have a high school diploma/GED equivalent or higher plus a minimum of 1year financial experience. Prior Teller/customer service experience preferred. Ability to work independently, adapts to a changing environment, computer proficiency and strong attention to detail.

Member Relationship Representative - Delmar

People Helping People, that is what Sunmark Credit Union is all about!

We are looking for a new team member who can offer exceptional customer service, a positive attitude, and a desire to learn and grow.

We are hiring Member Service staff for our Delmar, NY financial center, located at 267 Delaware Ave.

Starting pay, $19-20/hr based on experience

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities.

We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

The primary purpose of this position is to provide legendary service to members by welcoming them to the financial center while providing information regarding our credit union services. Acts as a member liaison, supporting member convenience with all credit union technology available.

Supports member transactions through use of Interactive Teller Machines. Accurately processes transactions as required. Receives loan payments, processes cash advances and transfers, redeems bonds and processes insurance payments. Processes transfers and credit card payments. Performs vault management inclusive of verifying cash shipment under dual control, balancing, settlement and cash management of the financial center. Serves members by providing product and advisory information. Researches and solves member questions, problems, and complaints. Assist Management in maintaining our culture while achieving department sales goals. This includes, but is not limited to onboarding initiatives, outbound calls, attendance at community events and site visits to Community Business Partners. Conducts consumer account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.

Candidates should have a high school graduate/equivalent or higher with prior cash handling and customer service experience. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.

Sunmark Credit Union is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Consolidated Appropriations Act (CAA), federal legislation passed in 2020, requires health plans and self-funded employer groups to make provider cost information publicly available to members and plan participants. Click here for more information.