Please be aware that several financial institutions are experiencing an increase in fraudulent activity. Criminals are using phone calls, text messages, social media and email to impersonate businesses (including Sunmark) as a means of stealing personal information from our members.  Some of these methods have become very sophisticated, mimicking legitimate communications from financial institutions, and are quite challenging to identify as scams. Sunmark will never ask for your personal or account information (including passwords) via email, text message, or phone call. When in doubt, please call us directly at 866-SUNMARK.


During this time, card and PIN are required to access your account via the Sunmark myTMs. Please insert your card and follow the on-screen prompts.


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VISA Credit Cardholder Alerts

With Cardholder Alerts you're are able to monitor real-time activity on your Sunmark credit card accounts and spot suspicious transactions sooner.

No need to wait until a statement arrives to notice a fraudulent transaction, nor be embarrassed by a declined transaction due to low card balance.

Stay informed and detect possible fraud by receiving alerts. You can chose to receive text or email alerts on the account activity that is most important to you. Enjoy the flexibility of managing your alert preferences by modifying or deleting alerts at anytime. With Cardholder Alerts, Sunmark is a leader in fraud prevention and an advocate for our your financial well-being.

To set up alerts on your card today, log in to Online Banking, go to the Manage My Account tab, and click Credit Card from the dropdown. If you have any issues or need help, call our Member Solution Center at 866-Sunmark or chat with our team.

Solution Summary

■ Gives members control to choose from several types of account alerts, set threshold amounts and multiple destination addresses.

■ Helps cardholders conveniently stay on top of low-balances.

■ Lets cardholders fight fraud on-the-go, by monitoring account transactions

■ Limits inconveniences caused by fraud

■ Helps members avoid late fees and overdraft charges by transaction monitoring VISA Credit Cardholder Alerts


Types of Alerts

■ Approaching maximum credit line

■ Authorizing any purchases greater than an amount cardholder designates

■ International purchases

■ Purchases from not the everyday merchant

■ Online purchases