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With Sunmark, you can quickly and securely switch your direct deposits and automatic payments by a click of a button. Transfer everything to your Sunmark account - you can even easily swap payments to your Sunmark Mastercard debit card.
With our automated direct deposit switching, you can be sure you're getting paid how you want, where you want.
Log into Sunmark Online Banking or via the mobile app and select the “ClickSwitch" tab.
Sunmark has removed the hassle of contacting all of your billers and depositors to inform them of your new account information. You input your payment and direct deposit information to our secure system, submit the switch, and we’ll do the rest. You can monitor the progress of your switches by clicking on the “View Existing Switches” on the home screen of your Dashboard.
Is it secure?
Yes. The switch system uses the latest in online encryption protection to gather and store your switch information. Additionally, the switch service provider adheres to the highest industry standards with regard to the security of your personal information.
How do I log in and get started?
Getting started with switching to Sunmark is easy! Once you’ve been enrolled, you’ll need the SwitchTRACK code provided to you during enrollment, or you can activate your account through the Welcome Email you received. You can also access your switch account through Online Banking or via the mobile app.
Where do I get my SwitchTRACK code?
Sunmark will provide you with a SwitchTRACK code form when you are enrolled in the branch. You can also get your SwitchTRACK code over the phone from our Member Solution Center.
What do I need to start switching?
You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.
How long will it take to submit a switch request?
Submitting a switch typically takes less than 90 seconds.
How long will it take for my switch to be complete?
Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts. Timing for each switch can vary depending on the type of payment or deposit, the biller or depositor and the method needed to switch the payment or deposit.
Will I be notified of any switch updates?
If you provided an email address during enrollment and have allowed alert emails, you will receive switch updates via email. If not, you will need to log in to the switch system and view the status.